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  1. #1
    Senior Member
    Join Date
    Jan 2008
    Location
    Western NC
    Posts
    137

    Default Problems with Bowtech/Diamond?

    I visited my local shop yesterday, looking at new bows. The owner told me he'd quit carrying Bowtech/Diamonds because of their terrible service. He said he'd never get a live person on the phone and it would usually be a matter of days before anybody would return his calls. Then it would be a verbal wrestling match trying to get them to handle warranty claims. Anybody else, dealer or anybody, have a similar story?

    It's really a shame, if true, because I've really liked their bows.

  2. #2
    Junior Member
    Join Date
    Jul 2007
    Location
    springstead wi
    Posts
    413

    Default

    they must like me . because in the 8 years that i have had bowtech ive never had a problem . had a customer screw up a bottom cam on a destroyer and i had it in my shop in two days .

  3. #3
    Junior Member
    Join Date
    Mar 2010
    Location
    Raeford NC
    Posts
    2

    Default

    Everytime I have communicated with BOWTECH they replied quickly and courtious. I was deployed to Afghanistan, and spoke with Michelle D from Bowtech via phone and email. BOWTECH prides themselves on coustomer courtesy. My local dealer also has a great working relationship with BOWTECH, never an issue.

  4. #4
    Senior Member hstubblefield's Avatar
    Join Date
    Sep 2008
    Location
    Oklahoma
    Posts
    1,597

    Default

    Quote Originally Posted by musgo785 View Post
    Everytime I have communicated with BOWTECH they replied quickly and courtious. I was deployed to Afghanistan, and spoke with Michelle D from Bowtech via phone and email. BOWTECH prides themselves on coustomer courtesy. My local dealer also has a great working relationship with BOWTECH, never an issue.
    I figure bowtech just droped the dealer becuse he done something I have shot for them for 3 years know and never had a problem 1 with them
    Bowtech Bows, Goldtip, B-Stinger, Trophy Taker, Tru Ball, Axcel
    Whistling Wings Guide Service
    Bad Boys Bowfishing

  5. #5

    Default

    No problems here. My warranty work is handled very quickly. If I ever have trouble getting through to warranty on a timely fashion, I call my Rep and he gets it done very quickly.
    Chris Christenson - Admin
    3DShoots.com - Find Archery Shoots near you
    ObsessionArchery.com - Archery Supplies

  6. #6
    Buckeyes #1 <---- Slippy's Avatar
    Join Date
    Jul 2007
    Location
    Lithopolis Ohio
    Posts
    1,822

    Default

    yeah...Chris shoots bowtech so ignore his advice, but they seem to be a solid company that takes care of their people.....
    Prostaff of whatever DB uses.

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