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  1. #1
    Senior Member asa1485's Avatar
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    Default OK , you get a new bow from a big dealer then..................you see this

    So , I go to my local authorised dealer and order up a brand spankin' new bow. It comes in (on a Friday) and tickled pink. I look over the riser and finish is good to go. I go to a shoot the following Sunday and wife noticed the tips of the limbs are messed up (actually the clear coat on the limbs). Contacted local dealer and he took a pic and sent it to the manufacturer. The manufacturer sends back a message saying the damage was caused by my bow press when I put on the aftermarket strings and they would not warranty it. How can that be????? I use a Sure Loc X Press which does not come into contact with the tips of the limbs at all. Dealer not willing to cover it as he did not check it when it came in. I opened the box and took the bow out at the shop and we looked it over (except for the limb tips) but he never touched it.

    So , what to do now? No one is willing to help.

    Leaving names and brands out on purpose as not to cause bashing or ill will towards anyone. Things happen I know.

    Also, for you guys that use the finger type of presses beware. Going by what the manufacturer said, if there is any damage at all to the tips, warranty will not cover it.

    This is the top set of limbs and you can see that it is not even at all across the tips and, the bottom set only really has it on one side. The line you see on the lft edge of the left limb is a reflection only.
    Attached Images Attached Images

  2. #2
    Senior Member shark3's Avatar
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    Default

    sorry to hear it brother i would be super pissed

    Red. PSE Supra ME
    Black. PSE Supra ME

  3. #3
    Super Member BuckeyeRed's Avatar
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    Default

    That is BS! I feel for you. Did you talk direct to the company or to the rep?
    Be good or be good at it.

  4. #4
    Senior Member Supermag's Avatar
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    Default

    That stinks! From things you hear with that company, the more the dealer stands up for you the better chance you have to get stuff covered.

    It's getting to sound like a common theme with the finish problems from that company though.

  5. #5
    Scent free & sittin High vortec 1's Avatar
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    Default

    I feel for ya, I thought I was the only one that had stupid stuff like that happen. I would call them back and tell them that you are a serious shooter ,that you know what you are doing and also bring up that this is the last bow you or all your friends will ever buy from them if they don't make good on it.Talk to the owner.
    HIGH COUNTRY SPEED PRO X10 "SPEED KILLS",HHA site,Carbon force Mayhem/Easton Fat Boy Arrows,Alpine quiver,TM hunter and Swhacker Broadheads.

  6. #6
    Senior Member asa1485's Avatar
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    Default

    Quote Originally Posted by BuckeyeRed View Post
    That is BS! I feel for you. Did you talk direct to the company or to the rep?
    Talked to the dealer and the company.

  7. #7
    3 D Shooter
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    Default

    They seem to be having a problem with finishes and qc this year.

  8. #8
    Junior Member
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    Default

    I hope that it gets resolved for you. I wouldn't be very happy.

  9. #9
    Senior Member asa1485's Avatar
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    Default

    Well, I have been patient and nice about the whole thing. Was really ready to just say heck with it and take it at what it is. Then , I was in class today and got a call from my dealer. Hoyt is sending out some new limbs!! When I noticed the limb damage, I even forgot to register the bow. They took care of that for me also.


    Just one of the many reasons I shoot bows from this manufacturer!

  10. #10
    Member tuckerman9's Avatar
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    Default

    GOOD. I'm glad that they took care of you
    Hoyt Maxxis 31,QAD HD ,G5 ME sight ,Vibracheck stabilizer
    Hoyt Maxxis 35, QAD HDX, Black Gold slider, B-Stinger
    Hoyt Maxxis 35, QAD HD ,B-stinger. Armortech sight

  11. #11
    Junior Member
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    Make sure the dealer puts them on for you just in case you have problems later they can't blame you.
    Z7 Extreme, Ripcord, TR Alfa V5, Smooth Stability and G5 Montecs

  12. #12

    Default

    It's obviously a Hoyt, the dealer should be named and should order you a new set of limbs, Limbs look used to me.
    Archerytalk, Helping Sponsors fleece novice Archers since 2001.

  13. #13
    Bisquit....... BowhuntnHoosier's Avatar
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    Great to hear you are being taken care of. Good job Hoyt at backing your product. All manufacturers have problems......the good ones stand behind those problems.


    "HONDA"

  14. #14
    In God we trust wilkersonhunter's Avatar
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    i would be pissed and tell the dealer to send it back!
    truball shooting staff
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    treelimb quivers and sword sights pro staff

  15. #15
    Senior Member asa1485's Avatar
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    Quote Originally Posted by wilkersonhunter View Post
    i would be pissed and tell the dealer to send it back!
    LOL.....Limbs came in yesterday, Just got to find time to go.

  16. #16
    Guest Carpshooter's Avatar
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    Talking Here's what I think !

    Quote Originally Posted by asa1485 View Post
    LOL.....Limbs came in yesterday, Just got to find time to go.
    Good to know that " Hoyt " does the right thing !

  17. #17
    Bow String Depot Hutch's Avatar
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    It is nice to know that they will back what they sell.

    Hutch
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  18. #18
    The Custom Sideplate Man Bigdog1's Avatar
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    Whew! Glad to hear it! I was about to order a CRX35 until I read this thread. Now I am back on line with HOYT!!
    Custom SIDEPLATES for Discriminating Archers

    "Cows may come and cows may go, but the Bull in this place goes on forever!"

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