12-29-2006, 10:03 PM #1
tru ball a great company!!!!!!!!!!!!!!!!!
I had a titan release .. that a pin came out of I sent it to tru ball they sent me a brand new release in like 3 days thats fast...Mathews DXT
mathews drop away rest
12-29-2006, 11:01 PM #2
I have never had to deal with their customer service department but I'll tell ya what, they sure have some great products. I just got a new TRUBall Trail Boss handheld release and it is awsome! Really nice products
12-30-2006, 08:42 AM #3
Thats awesome lungbuster I always like to hear of companys taking care of customers.Target: Hoyt ProElite XT3000 C2, 60# 30", CBE Quad Lite, CBE 3x .019, Trophy Taker, Easton Fatboy 400's(indoor) lightspeed 400 (outdoor)
Hunting: 2009 Alphamax35 (Blacked out) 70#, 29", HHA Slider, Bisquit, Easton ACC 3-60, Rage 100 gr. 2 blade
12-30-2006, 02:02 PM #4
ik with bowtech/diamond if anything mechanicaly goes wrong with one of their bows, they will send replacement part for free, no that that would happen anyway tho
P.S. does tru ball have any relation with tru fire? i have a tru fire hurricaneDiamond Victory 29"/55#
Gold Tip XT Hunters
Trophy Taker Pronghorn
Copper John Dead Nuts
Muzzy MX4 100 gr.
People Eating Tasty Animals
Remember, a Diamond lasts forever!
12-30-2006, 05:38 PM #5
- Join Date
- Jul 2006
- Saylorsburg PA
Yup I'll vouch for them also, lost a screw out of the head of my release. called them up and with no questions they sent me 2 replacements screws (Then I lost the release a week later)No I'm not dead
12-30-2006, 09:38 PM #6
I'm glad to hear this about Tru-Ball as I have an Ultra 3 and it feels good knowing how well the company will take care of problems.
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