T.R.U. Ball.....awesome customer service

Discussion in 'General Archery Forum' started by BUNNYMAN, Apr 17, 2007.

  1. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    just wanted to say how great the customer service is from a great company....as some of you might know I was shooting on Easter in the yard and had a screw fall out of the talon head on my pro diamond......

    well I sent them an e-mail tellling them what had happened and that I would like to know how i could order some replacement screws.....

    I didnt hear anything from them back, so i assumed they had not gotten my e-mail.....so when I get home tonight I had plans of sending them another e-mail....well i happened to look at the pile of mail on the table and guess what......

    a nice yellow envelope.....and inside 6 screws.....invoiced as warrenty...they didnt even ask if i was the original owner....


    So they get the BOWMANS most awesome company of the week award.....

    Ican see a new release and a new Accel site in my future after this.....
     
  2. wp_bowmaster

    wp_bowmaster Glad he is back!!!

    816
    0
    0
    Why dont you do this for Custom Cody String?:noidea:
     

  3. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    its not in my hand yet:noidea: :noidea:

    and it wasnt free....:biggrin1: J/k....
     
  4. Holy Smokes

    Holy Smokes Senior Member

    6,721
    14
    0

    i believe tha key word here is~ FREE~

    So if ya want me ta give ya tha award Send me one of them free.LOL Smokes
     
  5. wp_bowmaster

    wp_bowmaster Glad he is back!!!

    816
    0
    0
    I better get this award when recieve my strings.:rockon: :rockon: :biggrin1:
     
  6. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    we will see, son, we will see......:biggrin1: :biggrin1:
     
  7. Pinwheel1969

    Pinwheel1969 #1 THREAD KILLER

    1,999
    0
    0
    I told ya Bowman!! Tru-Ball is the BEST!!!! Not just for there releases. but, there customer service is tops bar none!!!
     
  8. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    yup and I will be getting a new release as soon as the boss gets back from vacation:rockon:
     
  9. BowhuntnHoosier

    BowhuntnHoosier Bisquit.......

    13,887
    15
    0
    I'm gonna have to check out the pro diamond release.

    I love my Ultra 3 release.:peace:
     
  10. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    ultra 3??

    gotta link...you know i love links....
     
  11. BowhuntnHoosier

    BowhuntnHoosier Bisquit.......

    13,887
    15
    0
    Its a Tru-Ball. Older release.:noidea:
     
  12. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    gottcha......
     
  13. longcut36

    longcut36 Senior Member

    3,671
    10
    38
    I'll have to agree with Bowman,they do have excellent custom service. and fast. I had to send my sweet spot back for repair and had it back with in a week. no questions ask. my buddy let it slip out of his hand at full draw. when you tell someone to relax while shooting, you might want to change it to semi relax:biggrin1:
     
  14. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    and where did it end up,when he let it go???
     
  15. BowhuntnHoosier

    BowhuntnHoosier Bisquit.......

    13,887
    15
    0
    Thanks for the suggestion semi relax. :doh: GOTCHA.
     
  16. longcut36

    longcut36 Senior Member

    3,671
    10
    38
    it hit the bow raiser { I think} and went flying to his right over my head and went about 10 yards. almost in the creek.
     
  17. BUNNYMAN

    BUNNYMAN I pray for you!

    29,903
    12
    0
    :doh: :doh: :doh: :doh:
     
  18. BowhuntnHoosier

    BowhuntnHoosier Bisquit.......

    13,887
    15
    0
    WOW...........glad to hear no one was hurt.:peace:
     
  19. longcut36

    longcut36 Senior Member

    3,671
    10
    38
    the funny part of it is he didnt know what had happened. he had that deer in the headlight look,and uttered those famous words "what happened"
     
  20. BowhuntnHoosier

    BowhuntnHoosier Bisquit.......

    13,887
    15
    0
    2 questions

    1) Where did his arrow go??
    2) Did he try it anymore that day??