just wanted to say how great the customer service is from a great company....as some of you might know I was shooting on Easter in the yard and had a screw fall out of the talon head on my pro diamond...... well I sent them an e-mail tellling them what had happened and that I would like to know how i could order some replacement screws..... I didnt hear anything from them back, so i assumed they had not gotten my e-mail.....so when I get home tonight I had plans of sending them another e-mail....well i happened to look at the pile of mail on the table and guess what...... a nice yellow envelope.....and inside 6 screws.....invoiced as warrenty...they didnt even ask if i was the original owner.... So they get the BOWMANS most awesome company of the week award..... Ican see a new release and a new Accel site in my future after this.....
i believe tha key word here is~ FREE~ So if ya want me ta give ya tha award Send me one of them free.LOL Smokes
I told ya Bowman!! Tru-Ball is the BEST!!!! Not just for there releases. but, there customer service is tops bar none!!!
I'll have to agree with Bowman,they do have excellent custom service. and fast. I had to send my sweet spot back for repair and had it back with in a week. no questions ask. my buddy let it slip out of his hand at full draw. when you tell someone to relax while shooting, you might want to change it to semi relax:biggrin1:
it hit the bow raiser { I think} and went flying to his right over my head and went about 10 yards. almost in the creek.
the funny part of it is he didnt know what had happened. he had that deer in the headlight look,and uttered those famous words "what happened"