tru ball a great company!!!!!!!!!!!!!!!!!

Discussion in 'General Archery Forum' started by lungbuster, Dec 29, 2006.

  1. Dec 29, 2006 #1
    lungbuster

    lungbuster Senior Member

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    I had a titan release .. that a pin came out of I sent it to tru ball they sent me a brand new release in like 3 days thats fast...
     
    lungbuster, Dec 29, 2006
    lungbuster, Dec 29, 2006
  3. Dec 29, 2006 #2
    rdnkgrl_robinhood

    rdnkgrl_robinhood Senior Member

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    I have never had to deal with their customer service department but I'll tell ya what, they sure have some great products. I just got a new TRUBall Trail Boss handheld release and it is awsome! Really nice products :)

    rdnkgrl
     
    rdnkgrl_robinhood, Dec 29, 2006
    rdnkgrl_robinhood, Dec 29, 2006

  5. Dec 30, 2006 #3
    Radar

    Radar Story of my life

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    Thats awesome lungbuster I always like to hear of companys taking care of customers.
     
    Radar, Dec 30, 2006
    Radar, Dec 30, 2006
  6. Dec 30, 2006 #4
    diamond-vic.

    diamond-vic. Guest

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    ik with bowtech/diamond if anything mechanicaly goes wrong with one of their bows, they will send replacement part for free, no that that would happen anyway tho:peace:


    P.S. does tru ball have any relation with tru fire? i have a tru fire hurricane
     
    diamond-vic., Dec 30, 2006
    diamond-vic., Dec 30, 2006
  7. Dec 30, 2006 #5
    Dredly

    Dredly Site Guru

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    Yup I'll vouch for them also, lost a screw out of the head of my release. called them up and with no questions they sent me 2 replacements screws (Then I lost the release a week later)
     
    Dredly, Dec 30, 2006
    Dredly, Dec 30, 2006
  8. Dec 30, 2006 #6
    BowhuntnHoosier

    BowhuntnHoosier Bisquit.......

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    I'm glad to hear this about Tru-Ball as I have an Ultra 3 and it feels good knowing how well the company will take care of problems.:rockon:
     
    BowhuntnHoosier, Dec 30, 2006
    BowhuntnHoosier, Dec 30, 2006